Reach out for assistance with ATM card recovery and banking support services
Whether you need immediate assistance with a retained card or have questions about our services, our team is here to help during business hours.
47 Commerce Street
London EC2A 3QP
United Kingdom
Monday to Friday: 09:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed
We aim to respond to all enquiries within one working day. For urgent matters, please indicate this in your message.
London EC2A 3QP
Information that may be helpful to have ready
Know which bank issued your card and the type of account it is linked to. You do not need the full card number.
When and where the card was retained. If possible, note any identifying information about the ATM or its location.
If you have already contacted your bank, note any reference numbers or information they provided.
Let us know if you have specific time constraints or circumstances that require expedited attention.
Submit your enquiry through our main form and a member of our team will be in touch promptly.
Submit Enquiry FormSostaritro provides advisory services and does not guarantee specific outcomes. Response times are estimates during normal business operations. We are not affiliated with any bank or financial institution. For emergency situations involving lost or stolen cards, contact your bank directly using the number on your statement or their official website.